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Learning from life on NICU

“Domm, I think my waters have broken” Five weeks early, in the middle of the night, when we were due to have a bunch of work done on the house in the next week  If I’d been more awake, a swear word might have crept into my head instead I felt like I was about to pass...

The ambiguity of being a designer

One of the biggest things I’ve learned over the past year is that being a ‘designer’ is hugely ambiguous and can be very confusing for people. UX designer, interaction designer, product designer, service designer. It’s not exactly obvious what these involve is it?...

Moving into a post MVP world

The term Minimum Viable Product (MVP) has been a staple of software development for the past 20 years. The premise of an MVP helps us to build in small parts while reducing wasted effort and helping us to fail fast. In theory, it is the perfect way of enabling teams...

Designing internal systems

Designing internal facing systems, that have been procured from external third parties, can be a lonely experience in an organisation and wider community that is so focussed on providing quality services for citizens.  A massive issue can arise when trying to...

Staying alert is a key skill

Being a designer can be hard.  The subjective nature of design means that everyone is a critic. This can be a great benefit, as feedback from others is a powerful way of improving your design work and methods. The downside is that there are times where you can feel a...

We need to talk about accessibility

When we first started to design the Stockport Council website, we did so with the idea of trying to make it suitable for as many people as we possibly could. Whenever I try and explain this to people, I use the analogy of our design and development process as being...